We provide practical training and coaching, enhancing operational resilience and instilling executives with the confidence to respond effectively when things go wrong.

We offer training for individuals and teams in the techniques and disciplines of crisis and incident management, including workshops, seminars, one-on-one coaching, live web classes and e-learning packages.

Response Protocols

Our group workshops and refresher coaching enhance knowledge and allow participants the opportunity to practice the techniques and disciplines of incident management and crisis response.  We focus on ensuring individuals can operate with a high degree of self-sufficiency and confidence according to the roles they hold.

Crisis Communication

We work with Boards, incident management teams and corporate communications personnel to practice stakeholder engagement so that during a crisis they can communicate fast and effectively in all formats and via all platforms.


The 'C' word is at the core of most organisations' business continuity and crisis response frameworks. We develop tailor-made crisis management awareness programmes to build staff knowledge and ensure compliance standards are met and adhered to.